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The 2019/2019 World Airline Customer Survey has closed

The results of the 2018/2019 survey will be announced at the World Airline Awards on 18th June 2019, at the Paris Air Show. The 2019/2020 World Airline Survey will launch in September 2019.
Some of the previous winners
The World Airline Survey

The World Airline Survey has operated since 1999, and is conducted by Skytrax, the worlds leading specialist aviation research organisation. The survey is highly regarded for the clarity of process and rigorously applied rules of independence. The Survey results can be viewed online at the World Airline Awards. Described as "the Oscars of the aviation industry", the World Airline Awards are most coveted Quality accolades celebrating excellence in the world airline industrys.

This passenger survey is operated by Skytrax and is totally independent. Airlines do not register or pay to be included in the survey, and no form of sponsorship from airlines is permitted.

DISCLAIMER NOTICE: Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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